Terms and Conditions
Welcome to FocusFestivals. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.
Use of Services
FocusFestivals provides event planning services that include consultation, planning, and coordination. By using our services, you agree to provide accurate information and to communicate promptly regarding your event needs. We are committed to delivering high-quality services and expect clients to collaborate with our team for the best results.
Booking and Payments
All bookings must be confirmed in writing and require a non-refundable deposit to secure the date. Full payment must be received prior to the event, as per the agreement. Any additional costs will be discussed and agreed upon before they are incurred. Payment schedules and methods will be clearly communicated during the booking process to ensure transparency and convenience.
Cancellation Policy
Clients may cancel their booking at any time, but please note that the deposit is non-refundable. Any cancellations made within 14 days of the event may incur additional charges to cover costs already incurred by FocusFestivals in preparation for the event. We understand that unforeseen circumstances may arise, and we will do our best to accommodate changes where possible, but fees may apply depending on the timing and extent of the changes.
Client Responsibilities
To ensure the smooth execution of your event, clients are expected to provide all necessary details and approvals in a timely manner. This includes, but is not limited to, venue access, guest lists, and any specific requirements for decorations, catering, or entertainment. Delays in providing information may affect our ability to meet your expectations, and additional charges may apply for last-minute changes.
Vendor and Third-Party Services
FocusFestivals works with a network of trusted vendors to provide services such as catering, decoration, entertainment, and more. While we take every effort to select reliable partners, FocusFestivals is not liable for any issues arising from third-party services. Any concerns related to vendors will be addressed promptly, and we will act as your representative to resolve any problems that may occur.
Liability
FocusFestivals will make every effort to ensure that your event is carried out successfully. However, we are not liable for any losses or damages beyond our reasonable control, including weather disruptions, vendor issues, or unforeseen circumstances. Clients are encouraged to obtain appropriate insurance coverage for their events to protect against unexpected situations.
Changes to Terms and Conditions
FocusFestivals reserves the right to modify these terms and conditions at any time. Any changes will be communicated to clients and posted on our website. It is the responsibility of the client to review the terms periodically to stay informed of any updates. Continued use of our services indicates acceptance of the revised terms.
Contact Us
If you have any questions regarding these terms and conditions, please contact us at [email protected]. We are here to help ensure that your event is a success and that you have a clear understanding of our policies.